What Departments Does Our Company Have?

As your edge banding machine manufacturer, we have been in the industry for 17 years. We have many products sold to more than 50 countries and regions.

We have sent you curved edge banding machines and linear edge banding machines before. We have been catching up with the industry benchmarks Nanxing and KTD. At present, we are also among the best in the edge banding machine market in China.

Under the leadership of our General Manager Xia, our foreign trade supply chain advantages are fully demonstrated, and our services are becoming more and more perfect.

The operation of the pre-sales department is very good at product promotion, and we can even provide early promotion support and operation planning for dealers. In terms of products, the end-users' machine needs are more clearly defined. Each promotional poster is written by combining the feedback from the business end and extracting the biggest highlights during the use of the machine. It is time-saving and labor-saving for both dealers and end customers to choose machines.

In the process of sales, our R&D, production, technology and warehouse are on standby at any time. For special customization requirements, R&D and production evaluate the feasibility and propose implementation plans, technology and warehouses provide technical and material support, and finally our shooting feedback is sent to the sales department, and the sales staff make the final communication. Then the sales will finalize the final payment and delivery details. For the additional payment from Russia, we have recently applied for relevant accounts, which makes our trade with Russia more convenient and solves the payment problem of Russian customers.

In the after-sales process, we have a very reliable warehousing system. The warehousing department has clear responsibilities. The logistics quotation of the business end, the warehouse material finished product warehousing and delivery (different categories have different packaging) are all responsible for the delivery. In addition, the logistics and transportation system we cooperate with delivers timely, safe and reliable, and there will be no problems such as transportation wear and tear. The warehouse purchases a large number of stable and fixed tight ropes every month to fix the goods.

Of course, for the machinery industry, good production and good after-sales are the top priorities.

In our production process, the core accessories are all produced by ourselves, such as the laser docking part of KN700-3. Moreover, each part has a corresponding number, and the relevant production and assembly staff can be implemented to the person.

Our after-sales service also includes technical warranty maintenance and upgrades. Our machines have a machine adjustment and a quality inspection before leaving the factory, which can ensure the best condition of the factory machine. After the machine is delivered to the customer, it has a one-year warranty and lifetime maintenance. Our technicians can provide online teaching. If the machine has serious problems, we support technicians to fly to your side to repair the machine.